How can we help?

Contact support

Email support@petiosa.com. Include your username, device model, app version, and a concise description. Never send passwords, verification codes, payment-card data, or identity documents.

Subscription and purchase questions are prioritized. You will receive an acknowledgement; resolution time depends on the issue and provider.

Choose a topic

Privacy requests

Questions about personal data, access, correction, objection, or deletion should be sent to privacy@petiosa.com. Account deletion is also available through the account deletion page.

Report unsafe content

Use the in-app Report action on the relevant profile or content. Reports are private and reviewed under the Community Guidelines. For immediate danger, contact local emergency or animal-welfare authorities; Petiosa is not an emergency service.